Our customers are our top priority & we believe in making shopping at Golden Craft Overseas a seamless experience. Please read the information on this page regarding the return & refund of your products.
The purpose of this statement is to set out how we will use personal information that we may obtain about you. By using this website and/or by registering as a user of any services provided by Golden Craft Overseas on this website, you agree to our use of your data as set out herein. When you register and use the Golden Craft Overseas’ website, you will be asked to provide information such as your contact details. We will store this data and hold it on computers or in manual files. We will use this data to fulfil our agreement with you. Please note that to provide some of our services, we may require further details from you. We may use information that you provide, or that is obtained by us:
- To register you on our website and to administer our website services;
- To administer any prize draws or competitions you may enter;
- For assessment and analysis (e.g. market, customer, and product analysis) to enable us to review, develop and improve the services which we offer, and to enable us to provide you with information about our products and services that we think are relevant to you through our marketing activities;
- To keep you informed of such products and services (including special offers, discounts, offers, competitions, and so on) by any of the following methods: email; telephone (including automated calls);
SMS text message and other electronic messages such as picture messaging, post, fax, or otherwise (including products and services of other companies and organizations) which we consider may be of interest to you. If you do not wish to receive information on such products and services, don’t hesitate to reach us to unsubscribe. You will also be offered the opportunity to opt out in future marketing communications. We may use internal and external validation and fraud checking systems to verify your identity. We may share your data with selected third parties for marketing purposes, but only after obtaining your consent to do so. Where we record your telephone call for marketing purposes or to pass on information to a third party, we will ask for your consent before doing so. We may monitor or record telephone calls without your consent under the following circumstances: to provide evidence of a business transaction; to prevent or detect crime to investigate the unauthorized use of a telecom system; to ensure that a business complies with regulatory procedures; to see that quality standards or targets are being met in the interests of national security, and to secure the effective operation of the telecom system.